Junior Front Desk Receptionist

Sehati Maya Digital is seeking a dynamic and enthusiastic Junior Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our guests and visitors, ensuring a warm and welcoming experience. This position offers a competitive salary and a collaborative work environment in the heart of Yogyakarta.

We are looking for someone who is detail-oriented, customer-focused, and eager to learn and grow in the hospitality industry. If you are passionate about providing excellent customer service and contributing to a positive guest experience, we want to hear from you.

Join us and be part of a team that values professionalism, teamwork, and continuous improvement. We offer a supportive and inclusive work environment where your skills and dedication will be recognized and rewarded.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Greet guests and visitors with a warm and friendly attitude.
• Check-in and check-out guests according to hotel policies and procedures.
• Answer guest inquiries and provide information about hotel facilities and services.
• Maintain a clean and organized reception area.
• Handle guest complaints and escalate issues as necessary.
• Assist with front desk operations, including reservations and room assignments.
• Perform other duties as assigned by the supervisor.
• Ensure compliance with health and safety regulations.

🎓 Kualifikasi & Syarat

Kualifikasi:

• High school diploma or equivalent.
• Minimum 1 year of experience in front desk or receptionist roles.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Familiarity with basic computer software and hospitality systems.
• Ability to work in a fast-paced environment.
• Fluent in Indonesian (written and spoken).
• English language skills are a plus.

🛠️ Keahlian

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